Predictable, professional, partnership-based.
We know your job depends on the providers you trust to deliver. Our goal is to make working with Allied Progress one of the easiest parts of your week — not one of the hardest.
Clear Communication
You'll have a named practitioner, direct contact details, and we respond to most enquiries within one business day.
Reliable Reporting
Reports are delivered before plan reviews — never the morning of. We give you advance notice of timeframes when work begins.
Transparent Process
You'll know who's working with the participant, what stage they're at, and what to expect at each milestone.
Joined-Up Practice
We work alongside other providers in the participant's network — speech pathologists, OTs, GPs, schools — so support is consistent.
What you'll receive, and when.
Documentation is delivered on a clear schedule, in plain language. Here's what to expect:
| Document | Timing | Format |
|---|---|---|
| Service Agreement | Before services commence | PDF, signed digitally |
| Initial Assessment Summary | Within 4–6 weeks of first session | PDF report |
| Interim Behaviour Support Plan | Where restrictive practices are involved — within 1 month of identification | NDIS Commission compliant template |
| Comprehensive Behaviour Support Plan | Within 6 months of first session | NDIS Commission compliant template |
| Progress Reports | 4 weeks before plan review (when notified) | PDF, plan-review-ready format |
| Restrictive Practice Reports | Monthly, where applicable | NDIS Commission portal submission |
Need a report sooner? Let us know your participant's plan review date when you refer, and we'll work backwards from there. We'd rather know upfront than scramble at the last minute.
All plan types welcome.
We work with all plan management types and accommodate the invoicing requirements of each. Our finance process is designed to make life easy for plan managers — invoices are issued promptly, in the format your plan management system needs.
Quick, structured, and easy.
Use our online referral form to send everything we need in one go. To help us respond faster, please include:
- Participant's full name, date of birth, and NDIS number
- Plan management type and plan review date (if known)
- A brief description of the behaviours of concern and current support context
- Any existing reports, plans, or assessments that may be relevant
- Any urgent timeframes or upcoming plan reviews we should know about
Have multiple participants to refer? Send them all in one email and we'll respond with a single coordinated reply.
Common questions.
How do you handle complex cases?
We assess every case carefully at intake. For participants with complex presentations, we assign a senior practitioner and may involve specialist consultation. We'll always tell you upfront if we believe another provider would be a better fit.
What happens when a plan review approaches?
Tell us the plan review date when you refer. We'll work backwards to make sure you have a current report at least 4 weeks before. If we're already engaged with a participant, just send us the date as soon as you have it.
Do you provide letters of support for plan reviews?
Yes. We can provide supporting documentation for plan reviews, funding requests, or NDIS reviews. Just let us know what's needed and by when.
What if I'm not happy with the service?
Tell us as soon as possible. Our practice manager personally reviews every concern raised by a support coordinator. We'd rather hear it directly than lose your trust quietly.
Can we collaborate on participant case conferences?
Absolutely — and we welcome it. Our practitioners can attend case conferences in person or via telehealth. Just let us know the date and agenda and we'll make it work.
Got a participant in mind?
Refer now and we'll be in touch within 1 business day. Bulk referrals welcome.